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The Stranger's Long Neck: How to Deliver What Your Customers Really Want Online

Gerry McGovern




[PDF.bn51] The Stranger's Long Neck: How to Deliver What Your Customers Really Want Online

The Stranger's Long Neck:  Gerry McGovern epub
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 | #273297 in Books |  imusti |  2010-07-01 |  2010-07-15 | Original language:English | PDF # 1 |  234.70 x.47 x6.73l,.85 | File type: PDF | 224 pages

 | A C Black

||1 of 1 people found the following review helpful.| Worth your dime, and worth your time|By Rivergal|Okay, that's a hokey title, but this book is truly worth both buying (yes, you will look cooler having it on your bookshelf or Kindle) and more importantly, reading. So much common sense here, but also insights into finding your customer's top tasks in a way that everyone would say can't work, but amazingly, it does.

A| |'Our work with Gerry increased understanding across our team... The result is a significant improvement (+20%) in our customers' ability to find what they need in Pinpoint.'
Peter Horsman, Global Site Management Lead for Microsoft Pinpoint

'Gerr

The Stranger's Long Neck is a practical guide for any manager wishing to improve their organisation's online performance. Web content specialist, Gerry McGovern, explains that all websites have a small set of tasks, or 'long necks', that are important to its customers and that must be easy to complete or customers will go elsewhere. The Stranger's Long Neck shows how to tune in effectively to what your customers want - and then deliver it with aplomb.
You easily download any file type for your device.The Stranger's Long Neck: How to Deliver What Your Customers Really Want Online   |  Gerry McGovern. I have read it a couple of times and even shared with my family members. Really good. Couldnt put it down.

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