[PDF.53tw] The Best NOC and Service Desk Operations BOOK EVER! For Managed Services

The Best NOC and Service Desk Operations BOOK EVER! For Managed Services

[PDF.ld29] The Best NOC and Service Desk Operations BOOK EVER! For Managed Services

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 | #2661165 in Books |  Intelligent Enterprise |  2009-10-23 | Original language:English | PDF # 1 |  9.02 x.98 x5.98l,1.42 | Binding: Perfect Paperback | 476 pages

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||0 of 0 people found the following review helpful.| An excellent choice for a career|By Wade Sterling Priddy|I thought this book was very informative and very interesting. Full of information on how a Network Operations Center works. It kept my attention all the way through it. I would love to start a new career as a network operations center technician and work my way up and that is why I got this book. It is an overall view|About the Author|Co-founder, Vice President and CIO of Intelligent Enterprise, a Gold Certified Microsoft Partner, and MSP University, Erick Simpson is a recognized IT and Managed Services Author, Speaker and Trainer, and contributor to numerous industry publica

The fourth publication in MSP University's best-selling Managed Services Series, The Best NOC and Service Desk Operations BOOK EVER! reveals how to build, staff and maintain a NOC and Service Desk effectively and profitably, along with best practices and techniques to increase efficiencies and net profits for these critical business service delivery business units. This comprehensive resource documents and discusses best practices for NOC and Service Desk infrastructure ...

You easily download any file type for your gadget.The Best NOC and Service Desk Operations BOOK EVER! For Managed Services   |  Erick Simpson. I have read it a couple of times and even shared with my family members. Really good. Couldnt put it down.

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