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Problem Management: An implementation guide for the real world

Michael G. Hall




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 | #2304316 in Books |  2014-11-26 | Original language:English | PDF # 1 |  9.61 x.40 x6.69l,.75 | File type: PDF | 190 pages

||0 of 0 people found the following review helpful.| Fantastic guide and easy to understand|By michael Isenman|Fantastic guide and easy to understand. I used this book to implement problem management for the company that I work for. It works great and it is easy to understand.| |Michael covers problem management from soup to nuts. Regardless of the maturity of your problem management process, this book will improve it. A must read!--Joseph Gallagher

This is essential reading for anyone who wants to take problem management s

Problem management is the one IT service management process that tends to return more benefits more quickly than any of the others. Based on the author's extensive experience and backed up by suggestions and ideas from other practitioners, this book offers practical, real-world guidance on all aspects of implementing and running an effective problem management function, from proposition and justification of the function to different ways of organising it. Offering advice...

You can specify the type of files you want, for your device.Problem Management: An implementation guide for the real world   |  Michael G. Hall. A good, fresh read, highly recommended.

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