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ITIL Service Transition (Best Management Practices)

Stuart Rance




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 | #667657 in Books |  2011-07-29 | Original language:English | PDF # 1 |  .80 x8.50 x10.90l,2.85 | File type: PDF | 360 pages

||0 of 0 people found the following review helpful.| got it at a great|By Eric|Need this for a while, got it at a great price|1 of 1 people found the following review helpful.| A must for the IT service practitioner|By Hubert|ITIL is the de-facto industry standard for service management in Information Technology. Transitioning services from an in-sources model to a service provi| |ITIL Service Operation 'has removed some of the previous ambiguity, and improved consistency, especially around roles and responsibilities, particularly technical management, IT operations and applications management. Chris Pierce, Metropolitan Police Service

By focusing on delivery and control process activities, ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis. Key Features The updated ITIL publications share a similar standard structure (including generic content in Chapters 1, 2 and 6) to improve consistency and aid navigation. Some content has been reorganized to improve flow and readability, and ensure alignment across the suite including cla...

You easily download any file type for your device.ITIL Service Transition (Best Management Practices)   |  Stuart Rance.Not only was the story interesting, engaging and relatable, it also teaches lessons.

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