[PDF.70mm] IT Service Management basato su ITIL V3 Pocket Guide (Italian Edition) (ITSM Library)

IT Service Management basato su ITIL V3 Pocket Guide (Italian Edition) (ITSM Library)

[PDF.ox65] IT Service Management basato su ITIL V3 Pocket Guide (Italian Edition) (ITSM Library)

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 | #6121061 in Books |  2008-03-17 | Original language:Italian | PDF # 1 |  9.44 x.42 x6.69l,.0 | File type: PDF | 180 pages

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|| |Official ITSMF-I title. --itSMF International|About the Author|Chief Editor Jan van Bon is responsible for managing the content of most of the ITSM Library publications. Apart from managing large numbers of publications he

This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community. In addition the processes are listed separately in the second half of the book. Ideal for IT Service Managers, IT Managers, Helpdesk employees, students of Higher education, IT trainers, ITIL trainers, IT consultants.

You can specify the type of files you want, for your device.IT Service Management basato su ITIL V3 Pocket Guide (Italian Edition) (ITSM Library)   |  Jan van Bon. I was recommended this book by a dear friend of mine.

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