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Customer Service: New Rules for a Social Media World (Que Biz-Tech)

Peter Shankman




[PDF.gd54] Customer Service: New Rules for a Social Media World (Que Biz-Tech)

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 | #1158130 in Books |  2010-12-26 |  2010-12-16 | Original language:English | PDF # 1 |  8.90 x.50 x6.00l,.64 | File type: PDF | 208 pages

||0 of 0 people found the following review helpful.| Inspiring two-way dialogue at each customer's pace|By Tom Sales|I read this book when I went to work for a company that offers a complete platform of social media tools. While they are a technology company, they recognize the importance of community management tactics to motivate people to use those tools. One strategy they focus on is building off of the community's current us| |

“As a major voice in the travel space, I’m no stranger to poor customer service–and how to fix it. Peter has proven multiple times that it’s the little things you do before the meltdown occurs that will save your

Use Social and Viral Technologies to Supercharge your Customer Service!

 

Using social media, you can deliver amazing customer service–and generate an army of fans who’ll promote you in good times, and rescue you from disaster. Now, legendary online marketing expert Peter Shankman shows you exactly how to do all that–without spending a fortune...

You can specify the type of files you want, for your gadget.Customer Service: New Rules for a Social Media World (Que Biz-Tech)   |  Peter Shankman.Not only was the story interesting, engaging and relatable, it also teaches lessons.

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